Council on Medical Student Education in Pediatrics


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COMSEP Meeting in Ottawa, ON

Poster Presentation:

Improving Medical Student Communication with Families and the Healthcare Team: Implementation of a 360 Degree Assessment Program on the Inpatient Pediatric Unit

Chanda Bradshaw,New York University,New York,NY,Debra Friedman,New York University School of Medicine,New York,NY,Gabrielle Gold-VonSimson,New York University School of Medicine,New York,NY


Medical students should learn to collaborate and communicate effectively with patients, families and care team members prior to entering residency. Collaborating as a member of an inter-professional care team is one of the AAMC’s core entrustable professional activities (EPA-9)1. 360 degree assessments may be a useful tool to assess and provide feedback on these skills. 360 degree assessments are relatively reliable, valid and effective at improving pediatric residents’ communication skills2,3. They have not been widely described in undergraduate medical education.


1) To implement an electronic 360 degree assessment program on the inpatient pediatric unit in order to assess and obtain specific/timely feedback on students’ communication skills from nurses and parents. 2) Obtain feasibility data and determine students’ response to the 360 degree assessment program. 3) Determine agreement between nurse/parent assessments of students’ communication skills with other already occurring assessments of students’ communication skills (such as items on core clerkship evaluations and OSCE assessments).


Once piloting is completed, students will be surveyed anonymously regarding acceptance and response to the 360 degree assessment program. Additional outcomes will include determining agreement between faculty, nurse and parent assessments and agreement between parent/nurse assessments of communication skills and assessments by standardized patients during institutional OSCEs.


Data/results will be analyzed prior to the annual meeting.